I love the sister plugin, Chamber Dashboard Business Directory, and this feeds into that..
And the standard one doesn't even ask for half the information that's available to display on Business Directory side, so if you want to fill all that information out you have to bug your members with ANOTHER email asking them to fill out entirely separate application and send it back to you..
I would get notice from PayPal that payment had been received, but at the I would get inundated with error emails from Chamber Dashboard that there was error processing the payment, and email full of incomprehensible broken code.
Stated another way, I would receive their payment from PayPal, but Chamber Dashboard would bug out, flood me with error messages, and fail to create Business Directory listing.
This only happened every third or application, though, so I thought I'd deal with it, only I was seeing this error, and it was free plugin after all.
For absolutely no reason, the total due at the end of the application would show double the amount.
They have option to pay fee to get support, and I've done that on other plugins, mainly when the support included responses and customizable options support.
However, I believe that even if you're going to continue to offer free plugin, you need to make sure the fundamental functions work, or you should just take it down entirely ONLY offer it as paid plugin.
When there was error, such as the two mentioned above, I reached out to them.
Even if I had paid, there was no foreseeable plan to allow customization of the application.
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