Contact Popup plugin comes with Advance Form Builder that will help you to build online contact form according to your requirement and embed in your site, and the existing from get replaced by your new form.
In order to setup advance form, you need to build form and put the embed code snippet on your website.
If you want it to be available accros all pages, you can setup tabbed widget or Embed form on your site, that will show as tab on side of screen and will open up form when clicked.
You can also setup WordPress Shortcode which will put form directly on your page post widget.
When you create form from Advance Form Builder you get help desk.
Any entries sent from this form get converted into ticket that you can get working on from your account..
Contact Popup plugin is easy and online form tool which enable you to build and embed form on your website in few steps.
Select your fields, cofigure your options embed form on your WordPress site.
Any entries submitted from form that you have embeded on your website get converted into ticket, that you can get working on from your account.
Since you have multiple type of queries utter from end-users side and you want to assign category of query to particular agent, you can do it with the feature of assign agent.
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