When you design form with Easy Contact Form Solution we build database and provide you with support desk also, because we host everythig.
This will allow your customer to submit queries to your support desk without having to look around of your self service portal or remembering your support email..
In order to setup advance form, you need to build form and put up the embed code snippet on embed code section.
That will show as tab on right side of screen across all pages and will open up form when clicked..
You can customize your form to include the correct field for your business and let your customer fill the information you want.
Any entries submitted to this form get converted into ticket that you can get working on from your dashboard.
ticket will hold all communication history between you and your visitors.
In order to give your customer the best support experience possible, you need to be able to get working on heir ticket right away with all in hand..
Paste the iframe embed code generated by advance form builder into embed code, and the existing form get replaced by your new form..
ticket will hold all communation history between you and your visitors..
Read more
Related items:
