Single Sign On with Omnidesk's Remote Authentication lets your users submit tickets, check their progress and add their thoughts to the forum without ever having to login to Omnidesk..
Just add the shortcode to your support page, enter your API credentials in Easy Digital Downloads Settings -> Extensions tab under.
If user is logged in, when they access your support page, they will be redirected to your Omnidesk landing page.
Go to 'Add New plugins screen in your WordPress admin area.
Activate the plugin through 'Plugins screen in your WordPress admin area..
To upload the plugin through WordPress, instead of FTP.
Upload the downloaded zip file on 'Add New plugins screen in your WordPress admin area and activate...
Create page on your website, perhaps named Support, and place the following short code in the content of the page...
Upload the downloaded zip file on 'Add New plugins screen in your WordPress admin area and activate...
Browse the code, check out SVN repository, or subscribe to the development log by RSS...
Read more