Set up your working hours and FrescoChat will manage your online offline status Create as many time ranges as you need for your breaks or build complex shift schemes for your agents..
Intelligent routing FrescoChat will look for the least busy operator, and send chat requests to agents in robin fashion, if there's no response, will send alert to the next available agent..
Agent to agent Being Jabber based, you chat with other agents the same way you use to do it it with your current messaging client..
Transfer chats Transfer your session to specific agent, department, or simply to the next agent available...
Browse the code, check out SVN repository, or subscribe to the development log by RSS...
does the new control panel have modern look and feel, but what's even more important, we have added new features and made existing procedures in the development of this control panel...
Introducing Solo plan for the business website owner that want all the options for small price..
Notice Since Google upgrade Gmail and Gtalk users to Google Hangouts, AND Google decided to close their Hangouts messenger network from third party services, we are sorry, but can not support Gmail Gtalk accounts that got upgraded to Google Hangouts.
If you want to continue using your Gmail Gtalk account with FrescoChat, make sure you don't upgrade to Hangouts, or ask Google for options to downgrade to GTalk again.
Widget Configuration now includes HTML code needed to install Live Chat on your WordPress theme if you are unable to use Widgets..
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