LiveChat is application that allows you to chat with customers on your website immediately answer their questions..
With chat for Easy Digital Downloads by LiveChat, you can engage customers while they are on your website, see live interactions with your pages and move your customers through the purchase process..
In addition to chat support, it lets you respond to offline messages as they are saved within LiveChat dashboard as tickets..
Using chat and Easy Digital Downloads together, enables customers to ask questions about the product they want to buy and you can answer them in real-time.
The easiest way to add chat to Easy Digital Downloads is to install our WordPress chat plugin.
Live chat applications are available for browser, Windows Mac and iPhone, iPad and Android devices..
One operator can handle up to 99 talks at the time, regardless of the channel your customers come from Easy Digital Downloads website, email, Facebook or other...
You can customize range of features, like the chat surveys, theme, chat buttons, chat greetings, chat canned responses, chat tags and and some other advanced chat settings...
I appreciate that, even though the company provides you with JS-API documentation, some of the options that are available with JS API have been included within the plugin itself.
I also like the fact that, after setting up the account with LiveChat, there are some additional apps within the software itself, so I can for example integrate the chat window with my Facebook page and Hubspot CRM awesome sauce..
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