Downloading and installing the plugin and activating it with license code went smoothly..
When I couldn't configure the plugin so it would correctly apply table rate shipping per item for range of table rates the developer answered my initial support ticket almost immediately..
We went back and forth in effort to configure the plugin.
Only the first table rate configured worked and was applied to all of the orders, regardless of the number of items.
The developer tweaked the plugin's settings on our site and I poured over the documentation..
The developer sent screen shots of our required table rates set up and working on the server.
However, the developer was unable to get the plugin to work on our server..
The purchase comes with money back guarantee and the developer refunded the $69 when asked.
The developer offered to continue to help troubleshoot the problem via chat.
Had we not gotten our long-time plugin working again, I have no doubt the developer and I would have been able to work together to either identify any conflict or coding problem.
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