This WordPress plugin supports the creation of new tickets in osTicket system by using osTicket API.
Only contact forms, which send emails, are supported as our plugin hooks the function to get the forms data..
osTicket API is used as XML or JSON over HTTP.
Authentication via API is done via API keys configured inside osTicket admin panel.
API keys are created and tied to IP address, which will be checked against IP of requests to HTTP API..
Use Add New API Key to create API key.
Currently, no configuration is required to allow API key to be used for HTTP API.
Configure osTicket support system to enable the access via API for your WordPress ( see.
Set up the contact form and input the attribute value of the tag name as given in the settings form of the plugin.
This will let the data map to osTicket API template correctly..
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