Demo password demoagent uCare is WordPress plugin to create fully-featured support ticket help desk system for your business.
With user roles for your support admins, agents and customers, you can provide your customers with unique and impressive support experience..
Additionally, you and the support agents will be able to use the beautifully designed page to work on tickets..
This plugin creates it's own page that runs separate from your theme, meaning this is the only plugin that has zero impact on your site speed, as none of the assets get loaded to your site, unless the user is on the desk page.
The front-end is using Ajax, no loading, everything updates while you're on the page..
Fast & Lightweight 100% Ajax-ified, loads data on the fly to prevent impacting your site speed.
Frontend & Backend Work on tickets from WP dashboard, or from the app.
If turned on, the plugin will log all events so you can have full view of everything that is happening in the system..
The plugin includes tools that allows your users to request export of their data, or request to be deleted...
The plugin lists all translatable strings in i18n languages ucare pot file allowing you to translate the plugin into your language..
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